Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context clearly requires otherwise:

• "Platform" means the dana89 website accessible at https://dana89.cam, including all associated mobile interfaces, applications, and services operated under the dana89 brand.
• "dana89" / "we" / "us" / "our" means the operator of the Platform, a company incorporated and licensed under an international gaming jurisdiction.
• "Player" / "you" / "your" means any individual who accesses, registers on, or uses the Platform in any capacity.
• "Account" means the registered player account created on the Platform following successful completion of the registration process.
• "Bonus" means any promotional credit, free spin allocation, cashback award, or other incentive offered by dana89 subject to specific terms.
• "KYC" (Know Your Customer) means the identity and document verification process required by dana89 before withdrawals are authorized.
• "Wagering Requirement" means the number of times a bonus amount must be staked before the resulting balance becomes eligible for withdrawal.
• "IDR" / "Rp" / "Rupiah" means Indonesian Rupiah, the sole currency in which all Platform transactions are conducted.
• "WIB" means Western Indonesia Time (UTC+7), the default operational time zone for dana89 customer services and processing windows.
• "Restricted Jurisdiction" means any territory in which use of the Platform is prohibited under applicable law as determined by dana89 in its sole discretion.

2. Acceptance of Terms

By accessing the dana89 Platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms & Conditions constitute the entire agreement between you and dana89 with respect to your use of the Platform and supersede all prior communications, representations, warranties, and agreements of any nature between the parties relating to that subject matter.

3. Eligibility

Access to and use of the dana89 Platform is strictly restricted to individuals who satisfy all of the following eligibility conditions simultaneously:

1. You are at least 21 years of age at the time of registration and at all times during your use of the Platform.
2. You are acting on your own behalf and not as an agent, nominee, or representative of any third party.
3. You have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
4. You are not accessing the Platform from a Restricted Jurisdiction, as updated by dana89 from time to time.
5. You are not a current employee, contractor, director, or officer of dana89, or an immediate family member of such a person, unless expressly permitted by dana89 in writing.
6. You have not previously had an account closed or suspended by dana89 for a breach of these Terms.

4. Account Registration

To access the full range of dana89 services, you must register a player account. During registration, you are required to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, Indonesian residential address, a valid email address, and a mobile telephone number registered in Indonesia.

You agree to maintain the accuracy and currency of your account information at all times. Any material change to your circumstances — including a change of residential address, payment method, or name — must be reported to dana89 support promptly. Failure to maintain accurate registration details may result in delays to withdrawal processing or temporary account suspension pending verification.

One Account Policy. Each individual may hold only one registered account on the dana89 Platform. The creation of multiple accounts, whether for the purpose of claiming duplicate bonuses, circumventing restrictions, or any other reason, is strictly prohibited. Upon detection of duplicate accounts, dana89 reserves the right to close all associated accounts and forfeit all balances therein.

Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. dana89 accepts no liability for losses arising from unauthorized account access due to your failure to maintain adequate credential security. If you suspect unauthorized access, you must contact support immediately.

5. KYC & Identity Verification

dana89 operates under an internationally recognized gaming license that imposes mandatory Know Your Customer (KYC) obligations. Completion of the KYC process is a prerequisite for the processing of any withdrawal request and may also be required before bonuses are credited or certain deposit limits are increased.

The standard KYC documentation requirements are as follows:

• Identity Document: A clear, legible photograph or scan of your Indonesian National Identity Card (KTP — Kartu Tanda Penduduk). The document must be valid, unexpired, and show all four corners.
• Proof of Address: A utility bill, bank statement, or government correspondence issued within the last 90 days that shows your full name and residential address.
• Selfie Verification: A photograph of you holding your KTP alongside your face, in which both your face and the ID details are clearly legible.
• Payment Method Verification: Where applicable, dana89 may request evidence of the payment method used for deposits (e.g., a partial bank statement or e-wallet screenshot) to confirm account ownership.

KYC review is completed within 1–24 business hours (WIB). dana89 reserves the right to request supplementary documentation at any time if it deems additional verification necessary to meet its anti-money-laundering (AML) obligations. Failure or refusal to provide requested documentation within a reasonable period may result in account suspension and the withholding of pending withdrawals until verification is completed.

6. Deposits

All deposits on the dana89 Platform are processed exclusively in Indonesian Rupiah (IDR / Rp). dana89 supports the following deposit methods for players in Indonesia: bank transfer via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata; and e-wallet transfer via OVO, DANA, GoPay, ShopeePay, and LinkAja.

Minimum deposit: Rp 50.000 per transaction. Maximum deposit limits vary by method and account verification tier, as displayed in the cashier section of your account.

You acknowledge that:

• All funds deposited to dana89 must originate from a payment account held in your own name. Third-party deposits are strictly prohibited.
• Bank transfer deposits must be made for the exact amount displayed in the cashier at the time of transaction. Deposits for different amounts may be subject to delays or may not credit automatically.
• Processing times vary by bank and time of day. dana89 targets a credit time of under 5 minutes during banking hours (08:00–22:00 WIB), but cannot guarantee processing speeds that depend on third-party banking infrastructure.
• dana89 does not charge platform-side deposit fees. However, certain banks or e-wallet providers may impose their own transaction charges, for which dana89 accepts no responsibility.
• dana89 does not accept deposits made with proceeds from criminal or unlawful activity. All deposits are subject to AML screening.

7. Withdrawals

Withdrawal requests may be submitted at any time, subject to the following conditions being satisfied:

• Your account has completed the KYC verification process successfully.
• The withdrawal amount does not exceed your verified available balance after any applicable wagering requirements have been met.
• The designated withdrawal account is held in your own name and matches the name on your registered dana89 account.
• There are no active account restrictions, security flags, or compliance reviews pending on your account.

Withdrawal Methods: Withdrawals are processed to the same payment method and account used for the corresponding deposit wherever technically possible. Wi thdrawals to BCA, BRI, BNI, and Mandiri accounts are targeted for processing within 5–30 minutes during banking hours (08:00–22:00 WIB). E-wallet withdrawals to OVO, DANA, and GoPay are processed near-instantly during platform operational hours.

Minimum withdrawal: Rp 50.000 per transaction. Maximum daily withdrawal limits are determined by your account verification tier and are displayed in the cashier section of your account.

dana89 does not charge platform-side withdrawal fees. Off-hours withdrawal requests are queued and processed at the next available banking window. dana89 reserves the right to conduct additional security checks on withdrawal requests that exceed defined thresholds or that exhibit unusual patterns, which may extend processing time.

8. Bonuses & Promotions

dana89 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spin packages, cashback offers, and referral rewards. All bonuses are subject to the following general conditions, as well as any specific terms published at the time each promotion is launched:

• Bonuses are available to verified players who have completed the KYC process unless otherwise stated in the specific promotion terms.
• Each bonus is subject to a wagering requirement (also referred to as a rollover requirement), which must be satisfied in full before any bonus-derived balance may be withdrawn. The applicable wagering requirement is stated in the promotion details at the time of offer.
• Wagering requirements must typically be completed within a specified time window. Uncompleted wagering requirements at the expiry of the bonus period will result in forfeiture of the bonus balance and any winnings generated from it.
• Bonuses may only be claimed once per person, per household, per device, per IP address, and per payment method, unless the specific promotion terms state otherwise.
• dana89 reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice. Any modification will not affect bonuses already credited to accounts prior to the change.
• In the event of suspected bonus abuse, coordinated betting, or exploitation of promotional offers, dana89 reserves the right to void bonus balances, cancel associated winnings, and suspend the relevant account pending investigation.

9. Betting & Gaming Rules

The following general rules apply to all betting and gaming activity conducted on the dana89 Platform. Product-specific rules (e.g., for togel (Indonesia's traditional numbers lottery), live casino, sportsbook, and crash games) are published separately within each product area.

• Bet Acceptance: All bets are subject to acceptance by dana89. A bet is not confirmed until a unique bet reference number has been issued and displayed to the player. dana89 reserves the right to decline any bet at its sole discretion without being required to provide a reason.
• Odds and Prices: Odds are subject to change until a bet is confirmed. In the event of an obvious pricing error, dana89 reserves the right to void the affected bets and refund the stakes, regardless of whether the bets have already been settled.
• Void Bets: A bet may be declared void by dana89 in circumstances including (but not limited to): event cancellation, abandonment, technical failure, data feed errors, or odds errors. Void bets are refunded to the player's balance.
• Mix Parlay: Mix parlay (multi-leg accumulator betting) requires all selected legs to win for the bet to pay out. The return is calculated by multiplying the odds of all successful legs. A void leg within a mix parlay reduces the accumulator by that selection; a losing leg renders the entire parlay lost.
• Live Betting: In-play (live) bets are accepted at dana89's discretion. Odds for in-play events may be suspended at any time. Any bets accepted during a suspension window will be voided.
• Game Malfunctions: In the event of a technical malfunction during a slot game, live casino session, or crash game round, the round will be voided and the stake returned. Any winnings generated during a malfunctioned round will not be credited.
• Collusion and Fraud: Collusion between players, use of automated betting software or bots, and any other form of fraudulent activity are strictly prohibited. Detection of such activity will result in immediate account suspension, forfeiture of all balances, and potential referral to relevant authorities.

10. Responsible Gaming

dana89 is committed to promoting responsible gaming and takes its duty of care to players seriously. The Platform provides the following responsible gaming tools, accessible directly from within your account settings:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately; increases are subject to a mandatory 7-day cooling-off period.
• Session Time Limits: Players may configure automatic alerts when a gaming session reaches a pre-defined duration.
• Self-Exclusion: Players may request a self-exclusion period of 30, 60, or 90 days, or permanent account closure. Self-exclusion requests are processed by the support team and take effect within 24 hours.
• Reality Checks: Periodic pop-up notifications during extended gaming sessions remind players of the time elapsed and their net session result.

dana89 strictly enforces a minimum age of 21 years for all registered players. All players are reminded that gambling carries financial risk and is intended as a form of entertainment only. If you believe your gambling habits are causing harm to yourself or others, please visit our Responsible Gaming page for detailed guidance and access to support resources.

11. Limitation of Liability

To the fullest extent permitted by applicable law, dana89 and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or corruption of data;
• Interruption or unavailability of the Platform due to technical maintenance, server failure, or third-party infrastructure issues;
• Unauthorized access to your account resulting from your failure to maintain secure credentials;
• Delays in deposit crediting or withdrawal processing caused by third-party banking or e-wallet providers;
• Any loss arising from your reliance on information published on the Platform, including odds, statistics, or game descriptions.

dana89's aggregate liability to any individual player in respect of any claim arising under these Terms shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

12. Intellectual Property

All content published on the dana89 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall "look and feel" of the Platform — is the exclusive property of dana89 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal entertainment purposes in accordance with these Terms. This license does not include the right to:

• Copy, reproduce, distribute, or commercially exploit any Platform content;
• Reverse engineer, decompile, or attempt to extract the source code of any Platform software;
• Use any automated tool, scraper, bot, or script to access, collect data from, or interact with the Platform;
• Frame or mirror any portion of the Platform on any external website or application.

Any unauthorized use of Platform content or intellectual property will result in immediate account termination and may give rise to legal action.

13. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which dana89 holds its international gaming license. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiations between the parties shall be referred to binding arbitration in accordance with the rules of a recognized international arbitration body.

Players are encouraged to contact dana89 customer support in the first instance to seek resolution of any account or transaction dispute. dana89 commits to responding to formal dispute submissions within 5 business days (WIB).

Nothing in this clause limits your statutory rights as a consumer under the laws of Indonesia or any other applicable jurisdiction. dana89 acknowledges that online gambling occupies a complex regulatory environment in Indonesia and does not seek to rely on jurisdictional limitations to deny players recourse to which they are otherwise lawfully entitled.

14. Amendments to These Terms

dana89 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via in-platform notification or email to the address on file. The revised Terms will display an updated "Last Updated" date at the top of this page.

Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must cease using the Platform and may request account closure by contacting dana89 support.

15. Contact Information

If you have any questions, concerns, or formal complaints relating to these Terms & Conditions, or if you wish to exercise any right conferred upon you by these Terms, please contact the dana89 support team through the following channel:

Please include your registered username and a concise description of your query or complaint to enable our team to assist you efficiently. For KYC-related queries or document submissions, use the email channel and attach your documentation securely.